• Cross-industry experience using SQL, Python and BI tools to enable data driven decision making
  • Data Science and Data Analytics Certificate with Honors from UCSC Extension
  • Adept at problem solving, continuous improvement, stakeholder engagement and communication
  • Enthusiastic about learning new skills, developing health & fitness, and supporting environmental and social equity


Data Analyst | Maven Clinic, NYC

Jan 2003 - Present

Data Analyst | Costa Express, UK

Aug 2018 - Aug 2021

  • Led UK and international business intelligence and report development.
  • Analyzed machine performance and reliability to provide insight into the optimal refurbishment/replacement schedule for the UK's machine estate.
  • Trained team members globally and provided support to new markets.
  • Identified data quality issues and proactively resolved them with stakeholders.

ISO Internal Auditor | Costa Express, UK

May 2017 - Aug 2021

  • Led bi-quarterly internal audits for ISO Quality and Environmental Management helping the business achieve and retain ISO certification. (NQA Case Study)
  • Improved engagement with process owners by explaining the role of the Integrated Management System and their responsibilities.

Operations Data Analyst | Costa Express, UK

May 2017 - Aug 2018

  • Reduced operational downtime by up to 60% by providing reporting, analysis and training for a project leading to the creation of a bespoke business reporting platform for partners.
  • Identified the cause of an increase in PC failures though analysis working closely with technical development.
  • Transformed business process to improve data capture and reporting accuracy by collaborating with external stakeholders, allowing the business to achieve 100% steam tank safety compliance.




Power BI - Divvy Bikeshare Analysis


SQL | Python | R | Data Analysis | ETL | Data Visualization | Business Intelligence | Machine Learning | Tableau | Power BI | DAX | Microsoft Excel | UAT | Auditing | Training | Presenting | Report Writing


UCSC Silicon Valley Extension

Certificate Program, Data Science and Data Analytics

Sep 2021 - Jun 2022

  • Data Analysis using Python and R
  • SQL, Database Design and Data Modeling
  • Data Visualization with Tableau and Power BI
  • Business Intelligence using Excel, Power Pivot, Power Query and Power BI
  • AI, Machine Learning and Predictive Analytics with Python
  • Big Data, Hadoop, NoSQL
  • HTML5

UC Berkeley Extension

Python, Statistics and Calculus

Apr 2021 - Oct 2021

University of Aberdeen

Master of Arts - MA, Economics and Geography

Sep 2009 - Jun 2013